Request Tutoring Services

Get personalized academic support from our experienced TDWA tutors

Payment System Update

Our online payment portal is currently undergoing maintenance. You can still request tutoring services, but payment arrangements will be handled offline until the system is restored.

View maintenance details →

Tutoring Request Form

Please provide detailed information about the tutoring support needed. We'll match you with the perfect tutor for your requirements.

Select all subjects where tutoring is needed:

Select preferred days and times for tutoring sessions:

Days

Time Slots

We'll contact you within 1-2 business days to discuss your tutoring needs

Tutoring Request Submitted Successfully!

Thank you for your tutoring request. We've received your information and will contact you within 1-2 business days to discuss your specific needs and match you with the perfect tutor.

Due to our payment system maintenance, we will discuss payment options during our follow-up call.

Tutoring Process

  • Initial Assessment

    We evaluate student needs and learning style

  • Tutor Matching

    We match with the perfect tutor for their needs

  • Schedule Sessions

    Set up regular tutoring sessions

  • Progress Tracking

    Regular assessments and progress reports

Response Time

  • Initial Response

    Within 24 hours

  • Consultation Call

    Within 1-2 business days

  • Tutor Matching

    Within 3-5 business days

  • First Session

    Usually within 1 week

Tutoring Options

Individual Tutoring

One-on-one personalized sessions

From R250/session

Group Tutoring

Small groups of 2-4 students

From R150/session per student

Exam Preparation

Focused test and exam prep

Packages available

View Full Pricing

Frequently Asked Questions

How soon can my child start tutoring sessions?

After submitting your request, we typically contact you within 1-2 business days for a consultation. The first session is usually scheduled within a week of your initial request, depending on tutor availability and your scheduling preferences.

What qualifications do TDWA tutors have?

All our tutors are highly qualified educators with:

  • Relevant degrees in their teaching subjects
  • Teaching experience and certification
  • Specialized training in tutoring methodologies
  • Regular performance evaluations
Can I request a specific tutor?

Yes, you can request a specific tutor if you have worked with them before or have a preference. We will do our best to accommodate your request based on the tutor's availability and subject expertise.

What if we need to cancel or reschedule a session?

We require at least 24 hours notice for cancellations or rescheduling. Sessions cancelled with less than 24 hours notice may be subject to a cancellation fee. We understand emergencies happen and will work with you in those situations.

How does the payment process work during system maintenance?

While our online payment system is under maintenance, we are handling payments through alternative methods:

  • Telephone payments
  • In-person payments at our campus
  • Bank transfers

We will discuss these options during your consultation call and provide all necessary details for payment.